Privacy Policy

Introduction

At CMG Global Services Ltd, located at Mayflower House, 14 Pontefract Road, Leeds, LS10 1TB, we are committed to protecting your privacy and ensuring the security of your personal information. Our company, registered under number 16067779, operates in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For any inquiries regarding this policy or your personal data, please reach out to us at [email protected] or call 0870 405 2990. Our appointed Data Protection Officer, Jon Cowell, is also available at [email protected].

Information We Collect

We collect personal data to provide and enhance our services. This includes your name, address, telephone number, bank details, and identification documents such as passports or driving licences. We gather this information through online forms, email communications, and telephone interactions.

Purpose and Legal Basis for Processing

Your personal data is processed for specific purposes:

Marketing: With your consent, we may send you information about our services.
Job Applications and Vetting: To assess and verify candidates, processing is necessary for the performance of a contract and to comply with legal obligations.

Data Sharing and International Transfers

We do not share your personal data with third parties. All our data processing activities are conducted within the UK, and no data is transferred outside the UK.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, considering legal and regulatory requirements. Financial records are kept for 6-7 years for tax purposes, and contractual data is retained for at least 6 years after contract termination. We periodically review stored data and delete or anonymize it when no longer needed, implementing safeguards like anonymization for longer retention when appropriate.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You can also object to processing and request data portability. To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal data. This includes strong encryption for data at rest and in transit, pseudonymisation techniques, access controls following the principle of least privilege, multi-factor authentication, strong password policies, and network security measures such as firewalls and intrusion detection/prevention systems.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. We use necessary, preferences, statistics, and marketing cookies. All cookies are listed in our Cookie Policy, and users can update their preferences at any time using the website cookie settings widget.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

Automated Decision-Making and Profiling

We do not use personal data for automated decision-making or profiling that produces legal effects or significantly affects individuals.

Policy Review and Updates

We are committed to maintaining the accuracy and relevance of our Privacy Policy. To ensure it reflects our current data processing practices and complies with applicable laws, we conduct formal reviews at least annually. In periods of rapid growth or significant changes in our operations, more frequent assessments may be undertaken. We also promptly update our Privacy Policy to incorporate any changes in legal requirements or our data handling procedures. By regularly reviewing and updating this policy, we demonstrate our dedication to transparency and the protection of your personal information.

Complaints

If you have concerns about our data processing practices, you can contact us directly at [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO). Their contact details are as follows:

Helpline Number: 0303 123 1113
Textphone: 18001 0303 123 1113
Live Chat: Available on the ICO website
Postal Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We are committed to protecting your personal data and upholding your rights under data protection laws. If you have any questions or concerns about this Privacy Policy or our data processing practices, please do not hesitate to contact us.