Managing event security isn’t just about numbers — it’s about using the right people in the right way. One of the best ways to improve efficiency and reduce costs is by deploying multi-role SIA licensed staff.
These are individuals who hold the correct Security Industry Authority (SIA) licences to perform more than one type of security duty. When planned properly, this strategy helps organisers meet legal requirements, improve coverage, and stay within budget.
What Does Multi-Role Mean?
In event security, a multi-role staff member is someone who can switch between different duties throughout the day. This might include:
- Door supervision
- Crowd control
- CCTV monitoring
- Guarding equipment or vehicles
- Patrolling access points
For this approach to work, the operative must hold the correct SIA licence — or a combination of licences that allows them to carry out each duty legally.
Understanding Licence Overlap
The SIA issues licences based on the type of work being done. Some licences cover multiple functions, which makes it easier to use fewer people for more tasks.
Common overlaps:
- A Close Protection licence also covers door supervision, security guarding, and CCTV use
- A Door Supervisor licence includes general guarding and some public-facing roles.
- A Security Guarding licence covers basic property protection and limited CCTV monitoring.
Knowing what each licence allows helps organisers allocate staff legally and efficiently.
Real-World Use at Events
Entry & Crowd Management
A Door Supervisor checks tickets and searches bags during entry. Later in the day, they move to crowd management near the main stage.
Setup & Perimeter Security
A Security Guard protects gear during the event setup, then takes on perimeter duties once attendees arrive.
CCTV & Response
An operative starts the day monitoring live footage, then moves into a public-facing role once peak attendance hits.
This approach keeps security teams active, responsive, and able to adapt as the event evolves.
Compliance: What Organisers Must Do
Using staff across multiple roles only works if the legal side is handled correctly. Misusing licences can lead to enforcement action and safety concerns.
Before assigning multiple duties:
- Check licences using the SIA Licence Checker
- Write clear role descriptions showing each task.
- Confirm the operative’s licence covers all assigned dutie.s
- Train supervisors to rotate roles based on real-time needs.
Benefits of Multi-Role Staffing
Reduced headcount: One licensed operative can cover what used to require two or three people
Improved flexibility: Teams adapt to schedule changes, incidents, or gaps caused by staff breaks
Lower costs: Fewer staff needed, especially for medium-sized events
Better coverage: Fewer idle operatives, more efficient deployment
This is especially helpful for festivals, sporting events, and charity functions where budgets are tight but expectations around safety and professionalism remain high.
Pitfalls to Avoid
Assuming coverage without checking
Not every licence covers every task. Double-check what’s legally allowed before assigning roles.
Poor briefings
Staff should know exactly which roles they are expected to perform and when they will be switching.
Overloading operatives
Swapping tasks too frequently can cause confusion or fatigue. Plan for balance and breaks.
How to Make It Work
Success comes down to preparation. Build a staffing plan that outlines:
- What’s happening
- Where it’s happening
- Who is needed
- When they’re needed
- What licence is required for each duty
Tips for a smoother process:
- Use digital checklists and communication tools.
- Keep spare licensed staff ready in case of no-shows.
- Train supervisors to spot signs of stress or confusion.
- Rotate duties fairly to avoid burnout.
Summary
Using multi-role SIA-licensed staff is one of the most innovative ways to improve efficiency at UK events. It helps reduce staff numbers, manage costs, and adapt to on-the-day changes, as long as you follow the law and match duties to the correct licences.
With good planning, clear communication, and the right people in place, one well-trained operative can do the work of two or three. That means fewer headaches and a more smoothly run event.
